Pascal Muchiri

CHEETAHNET SOLUTIONS 2020-01-14 - Hardware and Software Maintenance • Handled computer and network hardware and software maintenance responsibilities, ensuring the functionality of equipment and minimizing potential disruptions. Optical Fiber and Radio Connection Installation • Successfully executed installations of customer optical fiber connections and radio connections, including the configuration of Customer Premises Equipment (CPE) and access points. Fiber Optics and Ethernet Infrastructure Support • Proficiently managed optical fiber and Ethernet cabling, along with electrical wiring when required, contributing to robust and reliable network infrastructures. Conducted splicing activities on ATB, FAT, Closure, and ODF equipment, ensuring the integrity and efficiency of the telecommunication infrastructure Network Configuration and Maintenance • Configured PON Routers and Optical Line Terminals (OLT), contributing to the optimization and efficient operation of network components. Customer Care and Troubleshooting • Assumed a key role in managing customer care and troubleshooting during specific shifts, ensuring prompt and effective resolution of issues and timely support and assistance to address customer inquiries and concerns maintaining high levels of customer satisfaction. Router and Switch Configuration • Handled router and switch configurations, playing a crucial role in the design and optimization of network setups. Access Point Maintenance • Conducted routine maintenance on Cambium, Mikrotik and Ubiquiti hardware for clients or access points, proactively addressing potential issues to maintain network stability. CCTV Installation • Executed CCTV installations, ensuring the deployment of effective surveillance systems for enhanced security measures. Marketing • Engaged in the marketing of services, promoting the organization's offerings to target audiences and contributing to business growth. Transport Equipment • Transport equipment to and from designated sites by car, ensuring the timely and secure delivery. POS Software Support • Provided technical support for Point of Sale (POS) software, ensuring smooth operations and troubleshooting issues to enhance the efficiency of retail transactions for client businesses.

SQUAREFOOT REAL ESTATE VENTURES LTD 2021-08-14 - 2022-10-14 Hardware and Software Maintenance • Conducted comprehensive maintenance and troubleshooting for both hardware and software systems, ensuring optimal functionality. Server Administration • Managed cPanel Server operations, oversaw tasks related to Exchange then Zoho Mail management, DNS settings, and domain management to maintain a secure and efficient server environment. Web Development and Maintenance • Spearheaded website and web application development, providing ongoing maintenance and troubleshooting support to ensure seamless online presence and functionality. SEO • Implemented strategic Search Engine Optimization (SEO) activities to enhance online visibility and improve search engine rankings, driving increased organic traffic. Social Media and E-mail Marketing Management • Orchestrated Social Media Marketing initiatives, optimizing brand presence on various platforms. Additionally, led successful E-mail Marketing campaigns to engage and nurture target audiences. Network Administration • Managed Local Area Network (LAN) infrastructure, ensuring reliable connectivity and communication within the organization, enhancing overall operational efficiency. Document Management and Office Support • Provided expertise in generating Microsoft Office drafts, templates, and letterheads, contributing to a standardized and professional documentation system.

CODEZUKA DEVELOPERS 2022-03-14 - 2022-10-14 Product Presentation and Demonstration • Conducting presentations and demonstrations for prospective clients. • Highlighting key features and benefits to address specific client needs. Software Development with Laravel • Utilizing Laravel for efficient software development of websites and web applications. Testing and Debugging • Identifying and resolving issues for robust and reliable solutions. Code Review and Collaboration • Participating actively in code reviews Client Technical Support and Implementation • Providing technical support to clients • Ensuring a smooth implementation process for software solutions.

BENOLIVES 2024-07-14 - 2025-04-14 Back-End Development • Designed, developed, and maintained RESTful APIs and web applications using C# ASP.NET Framework and PHP Laravel. • Implemented authentication and authorization mechanisms using JWT and role-based access control (RBAC). • Optimized database queries and designed efficient schemas for SQL. • Integrated third-party APIs for payments (Mpesa, Pesapal), Bulk SMS Notifications, and external service providers. • Ensured secure coding practices and implemented data encryption, input validation, and security patches to protect against vulnerabilities. Front-End Development • Developed dynamic and responsive web applications using Angular, JavaScript, and jQuery to enhance user experience. • Implemented AJAX and real-time data fetching for seamless user interactions. • Integrated front-end components with back-end APIs, ensuring efficient data handling and state management. • Utilized Tailwind CSS to enhance UI/UX while maintaining performance and accessibility. Git Repository & Version Control Management • Managed Git repositories using GitHub enforcing best practices for branching strategies (GitFlow, feature branching, pull requests). • Implemented automated deployments using GitHub Actions for CI/CD. Cloud & Virtual Machine Management • Deployed and managed applications on cloud virtual machines (VMs on Hostinger then Azure), ensuring high availability and scalability. • Configured Linux Server (for .NET apps) handling server setup and database management. • Performed system monitoring, troubleshooting, and performance optimization of cloud-hosted applications. Containerization • Deployed containerized services using Docker to streamline development and production environments. CI/CD (GitHub Actions) • Implemented CI/CD pipelines using GitHub Actions, automating build, test, and deployment processes. • Set up workflow triggers for automated testing, security scans, and deployment to staging/production environments. • Ensured seamless integration of Docker containers in the CI/CD pipeline for scalable deployment

SECURELINE TECHNOLOGIES 2024-03-14 - 2025-02-14 • Assisted in product demonstrations, proof-of-concepts (POC) to showcase the capabilities of endpoint security, network security, and data protection solutions. • Assisted the sales team in responding to RFPs/RFQs by preparing technical proposals and solution architecture designs tailored to customer needs. • Maintained up-to-date knowledge of cybersecurity threats, compliance requirements, and vendor-specific certifications. • Supported customer deployments by working closely with distributor teams, ensuring smooth implementation and integration of security solutions. • Collaborated with vendors to stay updated on product roadmaps, industry trends, and competitive positioning to enhance solution offerings. • Provided insights on vendor security product or service licensing and pricing models

CLOUDLOGIC 2024-11-14 - 2025-03-14 • Acted as a technical advisor, assisting clients in selecting, implementing, and upgrading cybersecurity solutions from leading vendors such as Kaspersky, Bitdefender, Fortinet, Check Point, Sophos, Seclore, and Symantec. • Conducted firewall integration, upgrades, and policy management for vendors including Sophos, Check Point, and Fortinet, ensuring optimal network security and performance. • Provided networking support for clients, including switching, routing, and high availability firewall cluster configuration and integration. • Assisted in product demonstrations and proof-of-concepts (POC) to showcase the capabilities of endpoint security, network security, data protection, and Data Loss Prevention (DLP) solutions. • Supported customer deployments by collaborating with distributor teams, ensuring seamless implementation and integration of security solutions. • Supported Administrators and carried out deployments of Active Directory Servers, Zkteco Servers, VMware Esxi, Endpoint Security and Firewalls ensuring security best practices, uptime, reliability and compliance. • Automated repetitive tasks and streamlined processes using PowerShell scripting, improving operational efficiency. • Assisted the sales team in responding to RFPs/RFQs by preparing technical proposals, solution architecture designs, and licensing/pricing models tailored to customer needs. • Maintained up-to-date knowledge of cybersecurity threats, compliance requirements, and vendor-specific certifications to provide informed recommendations. • Collaborated with vendors to stay updated on product roadmaps, industry trends, and competitive positioning, enhancing solution offerings and customer satisfaction. • Provided technical assistance for enterprise solutions, including Kaspersky and Bitdefender integrations, ensuring robust endpoint protection and compliance